As Biodye Kimya Sanayi ve Ticaret Limited Şirketi (the “Company”), the security and privacy of your personal data are of paramount importance to us. Therefore, in accordance with the Law No. 6698 on the Protection of Personal Data (KVKK), we provide the following information to inform you of your rights regarding the processing of your personal data.
1. Purposes of Processing Your Personal Data
Our Company processes your personal data to provide our services, fulfill our contractual and legal obligations, enhance customer satisfaction, maintain our commercial activities, and/or communicate with you. Your personal data may be processed for the following purposes:
- Customer relationship management,
- Execution of communication activities,
- Presentation of products and services,
- Provision of after-sales services,
- Fulfillment of legal obligations,
- Conducting statistical analyses,
- Organization of marketing and advertising activities,
- Supporting internal training and development processes.
2. What Personal Data Do We Collect?
Our Company processes the following categories of personal data:
- Identity Information: Name, surname, Turkish ID number,
- Contact Information: Phone number, e-mail address, physical address details,
- Customer Information: Purchased products/services, contract details,
- Financial Information: Invoice and payment details,
- Employee Information: Employee name, surname, job title, performance data,
- Other Personal Data: Other data provided with explicit consent.
3. Methods of Collecting Personal Data
We collect your personal data through the following methods:
- Applications and forms submitted via our website,
- Communications conducted via telephone and e-mail,
- During customer service and sales transactions,
- Through internal company forms and surveys,
- During the recruitment processes of our employees.
4. With Whom Do We Share Your Personal Data?
Our Company shares your personal data with authorized authorities only for the purpose of fulfilling legal and contractual obligations. Within this scope, your data may be shared with:
- Relevant official authorities (tax offices, courts, prosecutor’s offices, etc.),
- Our service providers (software providers, accounting, logistics services, etc.),
- Authorized employees and officials,
- Other third parties, solely as required by legal necessity.
5. For How Long Do We Store Your Personal Data?
Your personal data will be stored for the duration required to fulfill legal obligations and for the period of your contractual relationship with us. Following the expiration of legal retention periods, your personal data will be securely deleted or anonymized.
6. How Do We Protect Your Personal Data?
The security of your personal data is critical to us. Therefore, all necessary technical and administrative measures are taken to protect your data against risks such as unauthorized access, loss, falsification, or disclosure. Advanced encryption technologies, secure servers, and regular security audits are utilized to safeguard your information.
7. What Are Your Rights Regarding Your Personal Data?
Under the KVKK, you have the following rights regarding your personal data:
- To learn whether your personal data is being processed,
- If processed, to learn the purpose of the processing,
- To learn whether your personal data is accurate and up to date,
- To request the correction or erasure of your personal data,
- To request the transfer of your personal data to another institution (data portability),
- To object to the processing of your personal data,
- To claim compensation if you suffer damage due to unlawful processing.
- To exercise these rights, you may contact us using the Company’s official communication channels.
8. Contact Information
For any requests or applications regarding your personal data, please use the following contact details:
- Address: [Company Address]
- E-mail: [E-mail Address]
- Phone: [Phone Number]
Our Company will evaluate your applications as soon as possible and take the necessary actions within the relevant legal framework.
9. Amendments to the Disclosure Text
This disclosure text may be updated from time to time in accordance with legal regulations on personal data processing and the Company's data processing procedures. Updated versions will be published on our website. Users are advised to follow these updates regularly.